Covid-19 contact tracing system launched in Abu Dhabi

New system aims at preventing community transmission

With extensive cleaning and sanitizing all over the city to prevent the Covid-19 spread, this new system further ensures community safety. A virtual chat bot!

This chat bot is designed to conduct a virtual chat with Covid-19 positive tested results. The system will expand the scope of current Covid-19 investigations to be more comprehensive, officials said.

It aims to help predict and prevent community transmission and to communicate with positive cases quickly. Once someone tests positive, the system automatically sends them a text message with a link for a virtual chat.

After Emirates ID verification is completed, the person will proceed by answering questions to complete the process. Officials said the system allows the investigation and contact tracing team to gather necessary information about immigrants, workers & all positive cases.

The system also asks about people you come in contact with  in the 48 hours before the positive result. The information obtained will be confidential to the investigation team. In addition, the centre’s team will review the data entered and make any necessary calls to complete missing or unclear information.

The system, which is being rolled out by Abu Dhabi Public Health Centre in collaboration with Abu Dhabi Department of Health, is available in Arabic and English.


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